![]() ![]() ![]() If the customer is not receiving email notifications, it will be best to ensure that the emails are not being filtered or directed to spam.Įxternal collaborators do not have the option to Follow. The email notifications can only be set on folders in Dropbox, not with individual files. The notifications will appear in the bottom-right corner on Windows or in the top-right corner on macOS. The customer should receive pop-up notifications on their computer. Select the appropriate checkboxes for the type of desktop notifications to be received.Open the Dropbox desktop app preferences per the instructions at.If contacting by phone, have your eight-digit PIN ready. Click the Help tab to view contact information. Check the appropriate checkboxes for the type of email notifications and how often you should be notified.Īfter clicking " Confirm," a banner will appear at the bottom of the page stating, "Notification options for "Folder-Name" have been set," followed by a confirmation email from a file within the folder is modified, the customer will receive an email from outlining the changes to the folder. Answer: Sign in to with your admin account.Click the " Follow" button near the top of the page. ![]() Open the folder for which you want to receive notifications.As a workaround, the customer can enable email notifications for each specific folder or enable desktop notifications through the Dropbox app. The Dropbox email notification settings at are deactivated within U-M Dropbox. ![]() Customers would like to receive notifications for modifications to folders & files stored in Dropbox. ![]()
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